Privacy Policy
Effective Date: October 2026 | Last Updated: October 3, 2026
1. Information We Collect
When you use our website, book an online consultation, or communicate with our medical team, we may collect the following information:
- Identity & Contact Details: Full Name, Email Address, Phone / WhatsApp Number, City, State, Country, and Delivery Address (for prescribed medicine dispatch).
- Clinical Consultation Inputs: Preferred consultation time slot, primary health topic or concern (such as erectile dysfunction, premature ejaculation, stamina, stress), and any notes voluntarily shared for the doctor's review.
- Transaction Information: Details regarding payment status, transaction reference numbers, and timestamps processed securely through certified payment gateways. Note: We do not store credit/debit card numbers or CVVs on our servers.
- Technical Browsing Data: Standard server logs, IP address, browser type, and device information for security verification and fraud prevention.
2. How Your Information Is Used
Your personal data is collected solely to provide high-quality healthcare and customer service:
- To schedule, confirm, and conduct your doctor phone consultation at your selected time slot.
- To enable our qualified Ayurvedic doctors to review your health context and tailor therapeutic advice and diet charts.
- To coordinate discreet courier delivery of prescribed Ayurvedic preparations to your home or office.
- To send transactional updates, receipts, and appointment reminders via SMS, WhatsApp, or Email.
- To comply with regulatory obligations under applicable Indian medical and tele-health laws.
3. Discreet Packaging & Courier Privacy
We take care in physical shipment delivery in India. All packages are in neutral packaging with no mention of sexology, no condition names, and no sensitive words. The courier label contains only standard logistics identifiers to ensure complete discretion even when received by family members, roommates, or office staff.
4. Data Sharing & Third-Party Service Providers
Your personal health data and medical records are strictly confidential and accessed only by Dr. Yogi’s Healthcare team and trusted service providers—such as PCI-DSS compliant payment gateways, logistics partners, IT hosts—solely to fulfill consultations, orders, and platform operations. We never sell, trade, or disclose your personal data, except when required by law.
5. Data Security Measures
We implement industry-standard 256-bit SSL encryption, restricted administrative access controls, and secure server environments to safeguard your personal data from unauthorized access, alteration, or disclosure.